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Problem with 3035 coping office size paper using feeder

gustavoagg
Apprentice

Hi, when I have to use a specific size of paper, that i define as U4 and name it OFI (for office size venezuela) but when I copy using this size through the feeder It cuts the image by one inch. If i copy without the feeder it prints ok, and If I use letter size in the feeder it prints ok,  whee is the problem? is it a feeder or a copier configuration problem?

 

I have a canon ir3035, thanks for the help

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