Thanks for joining the conversation, Bfurt677!
So that the Community can help you better, we need to know exactly which Canon printer model you're using. Also, a description of what OS you are using (for example, MacOS 14 Sonoma, Windows 11, etc). That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
