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Printer printing black box on envelopes

jphanft
Apprentice

I need help all of a sudden my Canon 8580 is printing a big black box instead of addresses.

1 REPLY 1

Danny
Moderator
Moderator

Hi, jphanft!

So that the Community can help you better, we will need to know exactly which apps you're trying to print from, and which operating system is running on your computer. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 8 AM and 8 PM ET (5 AM to 5 PM PT).

Thanks and have a great day!

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