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New Contributor
Posts: 1
Registered: ‎10-16-2019

Printer just stops

I have the Canon MF731/733.  From day 1 I have had the same issue.  Everything will be printing just fine and then it will just stop for no reason.  I have no idea why it does this.  The printer says "suspended" then when I go into the utility there is an error but it doesn't say what it is and it doesn't let you fix anything.  I have to shut the printer down then turn it back on and reprint my documents.  Why does it do this and how do I fix it when it does besides shutting it down?

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Esteemed Contributor
Posts: 2,130
Registered: ‎11-19-2017

Re: Printer just stops

[ Edited ]

Greetings,

Our questions?

 

What model printer..  731 or 733 (CDw)?

 

What OS are you running?

 

Driver version?

I see drivers for Windows 10 and MAC > 10.15 (for 733CDw example)

 

How is the printer connected?  Wirelessly, Ethernet, USB?

 

 

~Rick
Bay Area - CA
~6D2 ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 2080 FTW3 Ultra ~Pixma Pro-100
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