10-16-2019 09:27 AM
I have the Canon MF731/733. From day 1 I have had the same issue. Everything will be printing just fine and then it will just stop for no reason. I have no idea why it does this. The printer says "suspended" then when I go into the utility there is an error but it doesn't say what it is and it doesn't let you fix anything. I have to shut the printer down then turn it back on and reprint my documents. Why does it do this and how do I fix it when it does besides shutting it down?
10-16-2019 10:34 AM - edited 10-16-2019 10:35 AM
What model printer.. 731 or 733 (CDw)?
What OS are you running?
I see drivers for Windows 10 and MAC > 10.15 (for 733CDw example)
How is the printer connected? Wirelessly, Ethernet, USB?