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Poor scan quality Canon i-SENSYS MF657Cdw

olafson
Apprentice

Hello,
I have a problem with poor scan quality on my new printer Canon i-SENSYS MF657Cdw. 
When I use software MF Scan Utility (on Windows 11), the scan to PDF document has a blue backround - see the first picture.
But when I use mobile app Canon Print (for Android), the quality of scan to PDF document is perfect - see the second picture.
Scan into e-mail is also perfect. The problem is only when scanning to PC.
Please, how can I to fix the problem with scanning by MF Scan Utility?
Thank you in advance,
Olaf
1 mf scan utility.png2 mobile scan.png

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