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New ImageCLASS D570 printer not printing

TimmyB
Apprentice

Hello, I setup and installed drivers on a new ImageCLASS D570 Laserjet printer and was able to get it to print once or twice with a bit of trouble.  It is plugged in to a usb cable and has connection to a wireless router.  I sent a test document to print and it sends to the queue but doesn't print.  The queue reads "Printing - Sending data to printer" and the printer says "Processing/Data" (green light blinking).  Screen on printer says "Printing".  I've removed and re-added the printer and the same thing happens.  I've tried 3 different printing cables.  Working on a MacBook Pro, OS 13 - Ventura.  Any ideas?  

1 REPLY 1

TimmyB
Apprentice

Also tried another computer.  Added drivers from CD ROM this time.  File sends to queue and sits there.  USB cable plugged in and printer port is identified.

 

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