04-06-2014 04:46 PM
I just replaced my router. I got the MF8380cdw connected to the wi-fi network. I can not print or scan. the computer and printer dot not see each other.
04-06-2014 05:06 PM
Hi, Marti!
So that the Community can help you better, we will need to know the version of Windows or Mac in use.
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks and have a great day!
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