01-18-2016 08:11 PM
Message on computer says ink low, but won't display details, so I don't know which cartridge. No message on printer, so cartridge doesn't load for exchange when I open cover ... Please help, I have a sales presentation tomorrow and SO need to print tonight!
01-18-2016 08:29 PM
Hi Kneedeep,
Thank you for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, contacting our US-based technical support team is the most efficient way to get these issues straightened out. They're standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
01-18-2016 09:09 PM
Thank you, Tiffany. I had already re-booted, but after loading updated drivers, I siged in frustration -- and cussed a little -- and shut down the computer. When I did a restart to prepare for calling in as you suggested, all was right in my Canon world.
Happy, happy! (I really think it was the cursing. 😉
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