12-13-2019 07:43 PM
My Maxify MB2320 needs alignment, however Tray 1 no longer functions, are there any options to feed paper into the printer to manually align heads when Tray 1 no longer functions? We could not fix Tray 1 last year so we removed it and only print from Tray 2. They are not interchangeable, and I see no option to tell Maintenance Screens to pull from Tray 2 to perform alignment. Please help. Thanks, Andrew
12-14-2019 09:23 AM
Greetings,
Time for a new printer Andrew.
~Rick
Bay Area - CA
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12-16-2019 03:28 PM
Hi awgondzur1967,
There isn't a way to print the alignment sheet from cassette 2.
If you are experiencing printing issues, something they can be cleared up by cleaning the encoder:
https://support.usa.canon.com/kb/index?page=content&id=ART168472
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