07-30-2015 09:31 AM
I am working with a imageRunner Adv c7065 and attempting to set up the mailboxes for the first time. The mailboxes all have a PIN code currently on them and I can't find any documentation that states they have a default PIN so I'm wondering if the mailboxes are functioning properly. I logged in with the administrative user and attempted to initialize the first mailbox but when I hit the initialize button nothing happens. No confirmation or error messages appear. I did get into service mode and attempted to format partition 1 which was supposed to be the mailbox partition with no change in the PIN status, then I tried to just do a comlete format by selecting partition 0 and still had PINs on the mailboxes.
Is there a default PIN or what steps can be taken to resolve this?
Thanks,
Jareth
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