MX922 Printer needs Twain Drivers

[MNSD]

Hello,

I use my printer through Citrix and while I can print, I can't scan, as I need a twain driver. Is there a twain driver I can use, here to download? I have a windows 7 SP1 laptop that I am using.

[Ramona]

Hi MNSD,

Although we cannot guarantee that the scanning function of the printer will work in a Citrix environment, TWAIN drivers for the printer can be downloaded as part of the drivers for the printer from the Canon USA website.

Please click here to go to the Drivers and Software page for the PIXMA MX922.  Once on the initial download page for your model, please do the following:

1. Verify that the operating system detected in the "OPERATING SYSTEM" drop-down menu is correct, and if it is not, please click the drop-down menu to select your operating system.

2. Next, please click on the red arrow next to the "RECOMMENDED FOR YOU" section and click on the MINI MASTER SETUP file. When you do, a red DOWNLOAD button will appear. Please click on the checkbox below the DOWNLOAD button, then click the red DOWNLOAD button to begin the download. The time for the download process may vary depending on the speed of your Internet connection and the size of the file being downloaded.

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[paperglyphs]

I have done this several time and tried all the downloads available. Still no twain...