I just upgraded to Windows 10 and now I cant scan. I have a mf8500c printer and it says error when I

[MXSteve]

It says error when I try and scan. It prints and copies fine put wont scan. Any suggestions on how to fix this?

[OLKODAKGAL]

I just brought this printer "the rep neglected to tell me that the driver on the disc is not Windows10 compatiable". Had to find this out from Geek Squad since the CS for Cannon and the mx922 model doesnt have Sat/Sun customer service hours. BS

Geek Squad let me know that the disc should have never been used!