11-15-2015 12:08 PM
11-15-2015 12:38 PM
Hello perrykvn!
So that the Community can help you better, we will need to know any error messages you're seeing as well as the way you connect to your device (USB or networked via WiFi or Ethernet).
Any other details you'd like to give will only help the Community better understand your issue!
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks and have a great day!
11-15-2015 12:49 PM
Printer Error is Printer not responding. The Printer is connected by wifi.
11-18-2015 08:50 AM
Hello.
To try and resolve this issue, try turning the printer off and back on, then restart your computer.
If the issue persists, additional troubleshooting will have to be done to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.
This didn't answer your question or issue? Find more help at Contact Us.
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