05-11-2017 11:59 AM
The MF8500 is connected to my network via a Cat5 cable. A desktop computer running windows 10 can see it just fine and is printing to it. A laptop running WIndows 7 connected wirelessly to the network used to work but now can't find the printer and will not print to it. I just completed a clean install of Windows 7 and Malwarebytes, and I downlaoded the printer driver from canon. When I run the driver it can't find the printer. What are the next steps?
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.