12-15-2024 12:12 PM
Printer & scanner have been working for a couple years. Recently upgraded desktop PC HDD to a SSD. Therefore a fresh Win11 install. All apps & data was stored on OneDrive, so no changes to what had been used. Printer did a BIOS upgrade. Installed s/w . Printer work just fine. Scanner won't connect, though the PC is shown in the list when asking to scan to computer. Same whether initiated from PC or from Printer. Tried to install as a USB connected printer/scanner - never completed. Ethernet or wifi fails same way. Need some ideas or a solution. Installed on laptop also & get same failure. Double checked for current drivers and yes.
Bob Scherer
12/05/2024: New firmware updates are available.
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