05-29-2018 12:51 AM
I see a lot of people having problems with their printers not waking; however, I can’t get my MF733Cdw to completely sleep. “Auto Sleep Time” is set to the default of 5 minutes. I’ve double-checked all of the settings in both the control panel and the remote UI portal pages; however,
Unit is networked via Ethernet, and fax receive mode is set to ‘manual’.
I suspect I’ve done something foolish which is preventing the unit from sleeping. Any thought/suggestions on what I’ve overlooked?
Thanks in advance for any assistance.
05-29-2018 10:20 AM
Hi Canononac,
When the machine enters sleep mode, lights up yellow green. Situations in which the machine does not enter sleep mode
05-31-2018 12:15 AM
Hi -
Thanks; however, that is simply a cut-and-paste from the user manual, which is what I've been working from. I was hoping for some guidance as to which specific settings and values can prevent the printer and fax from sleeping. Again, I beleive I've followed the instructions in the user manual.
Thanks.
05-31-2018 09:44 AM
Hi Canononac
When the machine enters sleep mode, lights up yellow green. Situations in which the machine does not enter sleep mode
07-11-2023 01:54 PM
Hi It happened to me with the same issue. That is, Auto Sleep does not seem to work anymore (even pressing the Sleep button). I found that there was a internet connection that is listening or video conferencing and somehow that connection interfered with the network connection of the MF733Cdw (the printer stayed active for the duration of the radio or video conferencing). In particular that same line is also the phone line and if you pick up the phone you do not get a dial tone but the conversation of the radio or video conferencing. Try hang up the phone or get the dial tone of the phone back and the printer should go to sleep in 5 minutes of idling.
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