11-17-2019 10:21 AM
I just purchased a MF641CW and have a couple of questions:
1. After setting up wireless and using the installation DVD to install drivers I don't see any indication that desktop software is included (e.g., image garden). The only applications that I see installed are toner status and network scanner selector. I realize that the touch screen on the unit provides a lot of app like functionality but I'm confused as to why there wouldn't be a desktop app, as well. Is the idea that the Windows printer utility function serves the purpose?
2. There appear to be a number of Canon mobile apps. I see 13 different apps on the support page. I would like to know which app is appropriate for printing photos directly to the printer from my Android phone. It appears that the Canon Print Business app is the one I need but my printer is personal, not business. The Canon Print app would also seem to be relevant but it appears to be specific to inkjet printers.
Any insight would be appreciated.
Thanks
Wayne
Solved! Go to Solution.
11-20-2019 04:04 PM
Hi, seurat0109,
1. The My Image Garden, Easy PhotoPrint, and similar Canon software was designed specifically for Canon's Inkjet printers. Because of difference in printing systems, the MF641Cw is only supported by the business-oriented software included with its installation.
2. If you wish to print from non-Canon apps on Android, you may use the Canon Print Service add-on. This enables non-Canon apps with a print option to print directly to the MF641Cw when the phone/tablet and printer share the same network. If you wish for a dedicated app for printing to and managing the MF641Cw, you may use the Canon PRINT Business app. Both the add-on and the app are available, free of charge, in the Google Play Store.
If you need immediate assistance with this issue, please call us at 1-800-OK-CANON (652-2666), Monday - Friday 10:00 a.m. to 6:30 p.m. ET (excluding holidays).
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
11-20-2019 04:04 PM
Hi, seurat0109,
1. The My Image Garden, Easy PhotoPrint, and similar Canon software was designed specifically for Canon's Inkjet printers. Because of difference in printing systems, the MF641Cw is only supported by the business-oriented software included with its installation.
2. If you wish to print from non-Canon apps on Android, you may use the Canon Print Service add-on. This enables non-Canon apps with a print option to print directly to the MF641Cw when the phone/tablet and printer share the same network. If you wish for a dedicated app for printing to and managing the MF641Cw, you may use the Canon PRINT Business app. Both the add-on and the app are available, free of charge, in the Google Play Store.
If you need immediate assistance with this issue, please call us at 1-800-OK-CANON (652-2666), Monday - Friday 10:00 a.m. to 6:30 p.m. ET (excluding holidays).
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
11-20-2019 04:23 PM
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