04-28-2016 12:41 PM
Hello, I've got an MF4890dw set up and printing wirelessly on my Windows 7 system, but I cannot get the scan function set up. When I click on the MF toolbox, I get a message "A supported scanner is not installed. Please install a supported scanner then restart Toolbox" I cannot find anything about installing the scan function of this machine in the various manuals or Canon's online help pages. Any suggestions? Thanks in advance.
05-02-2016 10:52 PM
same...
What's crazy is it works on MY COMPUTER, but not my parents.
Same operating system, everything. Same network too.
I don't get it.
03/18/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.0.3
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
09/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.