01-07-2016 10:09 PM
We just purchased an imageCLASS MF227dw and set it up today. One of the primary uses will be scanning multi-page documents using the automatic feeder. However, every document scanned has a line of blank space, dead center down the entire page. I removed the plastic guide sheet and cleaned it with a damp, lint-free cloth, as well as the glass beneath it, but the issue persists. Scanning from the platen glass works fine. Could someone please provide assistance? Thanks in advance.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.