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MB5120 printer won't scan at 1200dpi

middlebass
Apprentice

Just got and set up a MB5120 yesterday. Printing is fine.

I bought this model partly because specs say it supports 1200dpi scanning, which I rerally need occasionally.

IJ Scan only supports 600dpi.

Hw do I get 1200dpi???

2 REPLIES 2

ArthurJ
Product Expert
Product Expert

Hi, 

I recommend you contact Canon support at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST excluding holidays.

 

You will need to have a Canon account when you call. If you have not created account, please click HERE:

I found the solution myself. I just have to use ther "Driver" button and type in the resolution.

That solution is not findable on the web anywhere and is not in the product documentation.

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