05-06-2020 11:30 AM
Hi - I replaced the black ink cartridge for the first time since buying printer. Since I replaced it, black is no longer printing clearly. The printer shows the black cartridge as full. All other colors are printing correctly.
05-14-2020 05:01 PM
Hi dhardecker.
Is the ink leaving gaps? Does it seem to be offset left/right every other line/pass of printing?
Can you provide pictures of how the black ink is currently printing? Knowing how it's streaking, smudging, etc. can help us narrow down possible solutions.
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