08-23-2019 04:25 PM
Hello,
I setup my Maxify MB2320, am trying to print wireless, confirmed everything is connected, the printer has been on for a few hours now, isn't doing anything, no noise, no action, no nothing, but it's connected and the Print Queue on my computer just says "Creating Print Data".
I've tried canceling, turning the printer off and then back on, etc., etc., etc.,...nothing.
With my latest attempt to print, it's sitting in this status now 15 minutes, no noise, no nothing.
Any idea on what the issue is?
08-27-2019 12:33 PM
Hi jeremybrizzi,
It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:
http://Canon.us/ContactLI
08-27-2019 12:52 PM
FYI - printing via my phone works from the app...no idea why my laptop is functioning differently but at least you have a work around.
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