06-05-2022 09:05 PM
Hi,
I would like to know how to set in the printer to use only black ink. on windows is only to print in black and gray, but when you dont have the other inks (cyan, magenta, yellow), it seems that the printer requires all inks otherwise you are not able to use it. I am supposing that there is a way to set only the black one.
thx.
06-07-2022 08:44 AM
Hi, brjohnsmith!
So that the Community can help you better, we need to know exactly which Canon printer model you're using. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
06-07-2022 11:00 AM
Hi Danny, it is MB2010. please, send info to set on printer, not windows. printer is blocking sending any reports, it is requesting the inks. thx.
06-07-2022 11:21 AM
Hi brjohnsmith.
We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA. While the community is welcome to chime in, the Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.
If you live outside the United States, please click HERE and select your country to find support in your part of the world.
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