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MAXIFY MB2720: Support code 2113, printer is performing another operation error

dboutell
Apprentice

Cannon Maxify MB2720 running on Window 10.

Will not print.  Message tells me: The printer is performing another operation.

There are no other operations being performed to my knowledge.

I also have: Support code 2113 when  trying to copy a document.

1 REPLY 1

Hector
Product Expert
Product Expert

Hello,

The 2113 error code would point to a problem with the paper settings. The code would mean that the paper size or type set in the copy screen does not match the paper tray settings. In this situation, you can try changing the paper settings using the steps in the link HERE so they match the paper type set in the copy window.

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