10-03-2019 01:56 PM
I'M GETTING GAPS OF BLANK LINES WHEN I PRINT. I HAVE CLEANED NOZZLES, ALIGNED PRINTHEAD, REPLACED INKS, DONE EVERYTHING I CAN THINK OF AND MY TEST SHEET LOOKS LIKE THIS. THERE IS A GAP IN THE BLACK PATTERN.
CAN ANYONE HELP TO DIAGNOSE WHAT IS CAUSING THIS BLANK GAP IN PRINTING?
10-03-2019 05:03 PM
Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group by calling 1-844-462-9439.