MAXIFY MB2120 Error code B504

[slhager]

hi,

i have error code B504 and nothing will work to fix it, printer will not work and less than 2 years old. Canon Maxify MB2120. What can I do?

[Stephen]

Hello!

I’m sorry to hear that you’re having trouble with your printer. To help the community assist you better, we need a bit more information:

- Which version of Windows or macOS are you using?
- How do you connect to your printer: via USB or Wi-Fi?

Any additional details you provide will help the community better understand your issue.

If you are in the United States and need urgent support, please click HERE to visit your My Canon Account for personalized support options.

If you are outside the USA, please click HERE to find support options for your country.

Thank you, and have a great day!

[slhager]

Hi,

I am using Windows 11 and connecting via Wi-Fi. Will not print from computer, ipad or iphone. 

[millerlife10]

I am having the same problem with my new MB2120.  Error code B504. Apple mini mac, Mac os Tahoe 26. Printer connected through wi-fi.  HELP!

[dmkincade]

Stephen I am having the same problem with my Maxify MB 2720. I turn on the printer and it kicks out 2 pieces of paper then cycles through some kind of set up and then freezes with a red screen which tells me to turn off the printer , cancel print job (even though I hadnt sent one) and try again. I finally found the error code B504

[dmkincade]

sorry forgot to indicate my windows is windows 11 v 25H2