01-01-2017 08:58 PM
I moved my printer from one spot to another (short distance) in the process the cord pulled out in the back, causeing it to be unplugged. When I plugged it back in the error light came on and is solid, the power light will come on but it won't shut off, nor does the screen light up or does it function in anyway..
I use this for my business and need it running
I left it unplugged for over an hour & it still doesn't work.
Is there a trick to making the light go off
01-16-2017 07:18 AM
Hi amcradle,
It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:
http://Canon.us/ContactLI
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