10-01-2025
11:11 PM
- last edited on
10-01-2025
11:45 PM
by
Tiffany
I bought a Canon Maxify GX2020 today and got it all set up and started printing from my laptop. I was printing dual sided and it worked great on the first two small documents. Then it jammed on the next document. I cleared it and tried printing again and it jammed again. Now it has error code 6000. It says to cancel print job, turn off and unplug printer. I did that and it didn't clear. It says if that doesn't work, take it to Canon for servicing. This printer is only a few hours old at my house!!!!!
Any suggestions on what I should do? I need to print some documents ASAP and should not need to take if to a repair place on day 1!!!!
Thanks
Liz
11/20/2025: New firmware updates are available.
EOS R6 Mark III - Version 1.0.1
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
07/24/2025: New firmware updates are available.
07/23/2025: New firmware updates are available.
7/17/2025: New firmware updates are available.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.