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Issue with printer drivers for MF5950dw - When printing from Windows server 2012 R2 to Windows 7 64

Decha
Contributor

Hello,

 

We are experiencing an issue when printing via RDP from Windows Server 2012 R2 to Windows 7 64 bit

to printer MF5950dw using :

[Windows 64bit] imageCLASS MF5960dn/MF5950dw MFDrivers (UFR II / PCL / PS3 / FAX / ScanGear)   
MF5900MFDriversV2095W64usEN.exe

 

Link to drivers: http://www.canon.ca/inetCA/en/serviceDetail/method/load/id/5/sid/28/mid/2200887/type/D/opt/1

 

User is using Window s7 64 bit machine and it prints ok.

It's using UFR II drivers and there are no issues.

 

Same drivers are installed on Windows 2012 R2 VM to which users uses RDP to connect to.

When trying to print printer gives red error "Out of paper".

 

We have tried several other drivers for Windows 7 and same issue.

On printer bidirectional support is enabled.

 

Any help or advice is welcome.

 

Thank You for reading.

 

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