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Is there an easy way to adjust the touch screen on an Image Class MF7480?

Brooks
Apprentice

When we try to hit the System Monitor button, the Special Features button activates. It used to be that if you put your fingernail on the very bottom of the screen, you could activate the System Monitor button. It's a great printer, but this is frustrating.

1 REPLY 1

Julius
Rising Star

Hi Brooks!

It sounds like cleaning the touch panel might resolve the issue. Try powering the MF7480 off and cleaning it with a clean, dry, soft cloth.  Be sure to get around the edges of the System Monitor button.  If the Special Features button still activates, the MF7480 will likely require service.  Call us at 1-800-OK CANON (652-2666), Monday - Friday, 8 AM to 8PM ET.  We can give you some service options from there.

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