04-09-2025 04:41 PM
I'm on a Windows Pro 11 PC. I am printing over a network. When I click on print, the printer “data processing” light flashes like normal for about 3 seconds, then it does a 2 second beep and then nothing. There's no message on the printer window. Then a message comes up on computer bottom RH corner, “Error printing on Canon MF217w. Could not print document blah blah” It did work, then it suddenly stopped working. The printer jobs stay in queue with "error" beside them. Under devices, the printer status says Error. I’ve rebooted the computer and turned printer off and on. I checked all connected wires to computer. I removed printer and added it again. Same result. Help!
04-11-2025 11:52 AM
Thanks for posting!
While our Forum Community members are welcome to chime in, the Canon imageCLASS MF217w has been retired. That means we do not offer support for the printer or updated drivers. We recommend updating to a more modern printer and reaching out to our Canon Upgrade Program specialist who will go over the best options for upgrading your printer. They can be reached at 866-443-8002.
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