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ImageClass MF642cdw

rcobb
Contributor

Ive now downloaded software multiple times. After a few days of frustration it was printing and all looked fine. Now, nothing, just a code indicating that the computer is looking for a printer. Does anyone have any clue how to solve this problem?

1 REPLY 1

Hector
Product Expert
Product Expert

We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance.

  1. What version of the Mac or Windows operating system are you using on your computer?
  2. are you connecting via USB or over a network?
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