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IR 3380 printing 00001 watermark

vnsadmin
Apprentice

We have a IR 3380 network printer and only on a new windows 8 machine it prints a watermark of "00001" on all four corners and in the middle.  It happens on everything that is printed.  Any ideas on how to fix this?  This watermark does not happen on any other network printers we have.

1 REPLY 1

Danny
Moderator
Moderator

Hi, vnsadmin!  Thank you for posting.  Canon does not provide direct support for imageRUNNER series products, but your dealer will be able to help you!

If you don't have a dealer, please call us at 1-800-OKCANON (652-2666) and we will be happy to provide dealers who are in your area. We hope this clarifies!

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