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Posts: 1
Registered: ‎09-26-2013

I have an error message on my Canon MP530 screen which says check printer 5C00. how do i fix it?

How do I fix an error code on my Canon MP530 printer-scanner.  It says check printer 5C00

Product Expert
Posts: 2,857
Registered: ‎10-16-2012

Re: I have an error message on my Canon MP530 screen which says check printer 5C00. how do i fix

Hello donross.

 

Please try the following to see if we can resolve your issue:

 

1.  Turn the printer off.

2.  Unplug the power from the printer for at least 5-10 minutes.

3.  While unplugged, remove any paper from the unit.

4.  Double check for any obstructions found in the unit or paper paths.

5.  If no obstructions are found, plug the power back in and turn the unit on.

 

If these troubleshooting steps do not work, please contact our support group using the link below.

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer

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