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I can not scan from canon i-Sensys MF217w series

IMZ780
Apprentice

Hello everyone, 

I have canon i-Sensys MF217w series printer. I am facing some problem now is that I can't scan now! It worked well other day and I can make copy, I can make print but only thing I am facing problem is scanning !!! 

 

I went for 3 days holiday and when I came back my colleague is telling me he can't scan now! 

 

So when I tried to scan it says: 

"Cannot communicate with the scanner. 

The cable may be disconnected, or the scanner may be turned off.

Check the scanner status and try again.

Scanner driver will be terminated." 

 

Please need help about this! 

 

If you need further information to help me please ask me. 

Many thanks

1 REPLY 1

John_B
Rising Star


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