imageCLASS MF465dw won't print envelopes

[rwscofield]

I have a Canon Image Class MF465DW Laser printer I use at home. The pronter and I are new to each other and I have no problems with it except that I cannot print envelopes. I use a sma;; address program that I have used for years but so far I cannot seem to get the setup working. I can configure the paper tray for No. 19 envelopes and they feed perfectly bit with no printing on them. As sson as I reconfigure the paper tray and load letter size paper the machine will, with no prompting by me, print the uamge I wanted on the envelope/ I think I have the sodtware configured correctly but I assume there is a hardware setting I need to change. I can find no YouTube help for this model.

[mreg]

Sounds like your problem is your "small address program."  Have you tried printing envelopes from other programs, like Microsoft Word?

[rwscofield]

Thaks for the reply. I tried NS Word and it did the envelope as long as I used the manual feed. This would be OK for me on the address progeam as I do nit use it a lot. How do I tell the printer I am using envelopes? Is there a paper settings menu in there? I was hoping Canon had a video/

[mreg]

You can define a paper size/type in the Remote web UI, in Settings/Registration / Paper Settings / Register Custom Paper.  The printer has a myriad of customizable settings, but finding them can be a PITA.  It can also be done directly through the printer driver when printing, by choosing a paper type, and envelopes are usually listed under Paper Handling / Scale to Fit Paper Size / Destination Paper Size.