08-28-2020 12:49 AM
Hi guys,
We have a canon image prograf pro 6000 printer. We have an issue that I just can't seem to wrap my head around.
Whenever we print something very dark / black on canvas, the ink can easily be scratched and damaged to the point where you basically can't touch the print without leaving a mark.
I uploaded a video here: https://streamable.com/s3ka9g
Does anyone know why does this happen ?
Any help is much appreciated.
08-28-2020 03:34 PM
Hello
The issue may be related to the paper that is being used. Check to make sure that the correct media type setting is being used before printing. If you are using Non-Canon paper, try contacting the manufacturer of the media to see if they can recommend what media type setting should be used with the paper.
08-29-2020 12:15 AM
07/01/2024: New firmware updates are available.
06/06/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.4.0
Speedlite EL-5 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.1.0
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.