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DOA right out of box! LBP632cdw E000-0000

tigner75
Apprentice

Purchased this printer 6 months ago for a small business . Yes, it sat brand new in the box until today. Unpackaged it set it all up and Turn on and the menu screen says turn the main power off and on E000-0000.I did, same thing  happened little further into setup date and time.

Anyone have any advice? I can't return it, its outside that window. Do deal with canon direct now??

1 REPLY 1

shadowsports
Legend
Legend

Greetings,

The printer has a one year warranty.  Start by contacting Canon. 

1-800-652-2666

It's likely you'll need to register your product.  Even if it's DOA. 

MyCanon 

You will also need a receipt, as proof of purchase.

~Rick
Bay Area - CA


~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

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