DOA right out of box! LBP632cdw E000-0000

[tigner75]

Purchased this printer 6 months ago for a small business . Yes, it sat brand new in the box until today. Unpackaged it set it all up and Turn on and the menu screen says turn the main power off and on E000-0000.I did, same thing  happened little further into setup date and time.

Anyone have any advice? I can't return it, its outside that window. Do deal with canon direct now??

[shadowsports]

Greetings,

The printer has a one year warranty.  Start by contacting Canon. 

1-800-652-2666

It's likely you'll need to register your product.  Even if it's DOA. 

MyCanon 

You will also need a receipt, as proof of purchase.