Color imageCLASS MF656Cdw: Scan to OneDrive change M365 account

[ans2024]

Hello!

Model: Color imageClass MF656Cdw

Connection: Network

Is it possible to configure Cloud Apps on the copier to go to a specific OneDrive account? It appears to default to the admin account used to connect it to M365.

I was able to successfully connect the Cloud Apps to Microsoft 365. It requires a global administrator on the Microsoft 365 side to do this. However, when I send the scan through to OneDrive, it delivers the scan to the OneDrive of the global admin account used to connect the M365 enterprise application. The copier does not give any options to select a specific account.

Here is the setting location - Web UI under Application Library > "Cloud Apps"

Here is what the enterprise application the copier creates in M365 Entra looks like.

[Tiffany]

Welcome to the forum!

So that the Community can help you better, let us know what model printer and version of Windows you are using? How are you connecting? Is there an exact error message? Any other details you'd like to give will only help the Community better understand your issue. The forum is not intended for immediate support. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE

[ans2024]

Model and connection type are at the top of the post. Windows is not involved this is communication directly between the copier and Microsoft 365. There are no errors, the functionality is working, just not as expected.