Canon magnify 2150

[Buford]

I have purchased a magnify 2150 by Canon and hooked it up to my computer here in France. I cannot get it to print. I have gone into the Computer control settings and change the paper size A4 and I still continue to get the “user intervention required“ comment when I try to print. My computer is a PC that I purchased in the United States but I have not had any problems using printers on it before.
I have hooked it up directly from my computer to the printer with the cable thinking this might help but it doesn’t seem to make any difference.
Any ideas?
Help is difficult to get here in France!!
Thanks!!
Buford

[Danny]

Hi, Buford!

Welcome to The Canon Forums, and thanks for posting!

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA.  The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click HERE and select your country to find support in your part of the world.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Thanks for choosing Canon!