10-28-2017 01:55 PM
Hello, I have Canon "iR1018j" Printer and Scanner. I have a problem with connectiong this Printer/mfd to a PC. I have windows 10 based operation system and every driver I download from Canon is not recognizing my device when I connect my printer to Pc over usb. Printer is a little bit older modell so it does not support network. Things I have tryed:
- Downloading drivers from Cannon.
-Trying manually adding Device under "Devices and printers" by selecting Virtual Usb 000.
-Searching for any other driver on windows update option ( No new driver found ! ).
-Trying putting compatibility to win xp/7/8.
- Using multiple usb cabel.
- Tryed the tipps that Canon gave with trying to plug usb at proper time.
And nothing worked, can anybody that has expirience or same printer maybe answer my question
Some maybe neccessary info :
Modell of my notebook : Acer aspire 5560G
OS: Microsoft windows 10 Home - newest update.
10-28-2017 02:09 PM
Thanks for posting in the Canon Forums!
While the community is welcome to chime in, Canon does not provide direct support for imageRUNNER series products, but your dealer will be able to help you! If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers who are in your area.
We hope this helps!