Canon Printer Issue

[rlevin611]

Hi, I recently began a new position at a nonprofit that has a Canon F167802 Printer from September 2016. I am trying to connect it to the Wireless Internet, but the option under Network Settings is greyed out and I cannot select it. How can I activate that option to setup the wireless internet? Is there an alternative location to setup the printer to the wifi? 

[Stephen]

Hello!

Any additional details you provide will help the community better understand your issue.

If you are in the United States and need urgent support, please click HERE to visit your My Canon Account for personalized support options.

If you are outside the USA, please click HERE to find support options for your country.

Thank you, and have a great day!

[rlevin611]

Hi, I recently began a new position at a nonprofit that has a Canon F167802 Printer from September 2016. I am trying to connect it to the Wireless Internet, but the option under Network Settings is greyed out and I cannot select it. How can I activate it? Is there an alternative location to setup the Printer to the Wifi?