02-10-2018 03:52 AM
My printer is on a home network with myself and my wife on it. I have set up the printer to run on wireless and it has worked well for about 2 - 3 years. Last year I noticed that if I disconnected my laptop to take my machine away on a business trip I could not scan when I came back. Reinstalling the software got it going again. This year it has disconnected the scanner whenever either of us restart our machines. The printing side is not affected.
Can anyone advise what setting I may need to change to get it to remember the scanner whenever I shut down. I can always reinstall the software but this should not need doing.
Cheers Trevor
02-10-2018 08:33 AM
Hi, Trevor!
Welcome to The Canon Forums, and thanks for posting!
We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA. The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.
If you live outside the United States, please click HERE and select your country to find support in your part of the world.
Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.
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