We've recently installed a Canon MB2320 printer. We use it for all of our printing needs including creating pamphlets. Typically the pamphlets are created in Powerpoint and will include colored text and .jpg and .bmp image files. When printing, the colored text and items (blocks or designs) will print just fine but all the images fail to print. I've attempted to just print a photo file, a Powerpoint page with a .jpg and .bmp side by side on the page (to see if the file type made any difference) and also a Word document with a .jpg inserted. In every instance the printer behaves normally (spits out a print without any errors) but all of the picture data seems to be ignored. I can, however, print those very same files in greyscale and the pictures print but obviously not in color. All 'print previews' show in color or greyscale depending on what I choose. I've sent the same files from three different computers (all networked).
As far as I can tell, I've gone over every setting I can think of and it all seems to be in order. The ink levels for the color are lower than the black but aren't giving me any warnings yet. Any help on this is greatly appreciated
Thanks
