Canon LBP6000/6018 vs. iMac OS X 10.11 (El Capitan)

[tomwilson222]

When I try to download a new driver, a message says there isn't one or one is not needed.  But, with all other indications normal, my Turbotax tax return won't print ... and Oct 15th is looming large.  Please tell me what I need to do;  I'll also be asking Apple.

[Jason]

Hi tomwilson222!

Welcome to the Canon Forums and thanks for your inquiry! We do hope someone in the community is able to assist! Since you indicated this is a time-sensitive matter, we wanted to mention that the Forums aren't meant for immediate assistance, but are designed to allow the community to help each other with issues encountered or tips they'd like to share along the way.

If this is a time-sensitive matter, our US-based technical support team is a much more efficient way to get help! They're ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

We hope this helps!