04-24-2020 02:23 PM
There is a loud pop when I print something from my 632 CDW about 1 second after the printer spins up to start printing. I'm concerned that something inside is breaking. I cannot pinpoint where the pop is coming from, but it seems to be coming from the right side.
Any ideas?
04-29-2020 05:17 PM
Hi bchirhart.
For a loud noise when you start printing, first make sure all of the cartridges are installed and seated correctly. If the sound continues to happen, you'll need to call in. Our support is available 10 am to 6:30 pm Eastern Time, Monday through Friday (excluding holidays), at 1-800-652-2666.
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