08-04-2018 02:06 AM
Printer: Canon ImageClass LBP7018C
Scanner: Canon LIDE120
OS: Windows 10 64bit
Software: Canon My Image Garden, Canon Quick Menu
Issue: Printer does not chow in quick menu drop down or image garden, however scanner shows in both softwares in drop down menu.
08-04-2018 08:31 AM
Hi, keithsangma!
Welcome to The Canon Forums, and thanks for posting!
We appreciate your participation, though we need to let you know that the Canon imageCLASS printer you're using appears to be a model that is not supported by our team here at Canon USA. The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.
If you live outside the United States, please click HERE and select your country to find support in your part of the world.
Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.
Thanks for choosing Canon!
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.