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Canon E471 Problem with Failed to adquire information on the driver on software. Check the network

pcaceres2007
Apprentice

Hi all 

 

I was trying to install the the driver to printer E471 but all the time I find this message:

 

Canon E471.png

 

what I did:

 

1.- I validate the network connection           . Result : Doesnt work

2.- I eliminate the windows  firewall              . Result : Doesnt work

3.- Was eliminate my anti-viruses Macfee    . Result : Doesnt work

4.- I was logged as Administrator.                 . Result : Doesnt work

 

I am very frustated with this product and the installation

 

Any help can be appreciate

 

Pedro Caceres

1 REPLY 1

John_B
Rising Star


Welcome to The Canon Forums, and thank you for your inquiry!

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Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

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