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New Contributor
Posts: 1
Registered: ‎12-08-2019

CANON MF8200C - out of paper even the paper tray is full

hi all ... please help me fix my problem i need to print but  the printer always tells out paper even the paper tray is full ...

Respected Contributor
Posts: 1,589
Registered: ‎11-19-2017

Re: CANON MF8200C - out of paper even the paper tray is full

[ Edited ]

Greetings,

It might be helpful to rule out a physical problem with the printer or comunications / settings issues with the computer or driver.

 

If you turn the printer off and fill the paper tray, then turn it back on, does the printer's display show a "ready" state?  No error condition, etc.

 

If no, there could be a physical issue with the printer.  (tray not inserted properly, Sensor problem)

 

If yes, there is likely a problem with communication or driver setting.

 

Note, if you have set (or changed) the default tray the printer is expecting to feed paper from, the driver could display "Paper Empty" message when you try to print.

 

Something else you can try to help identify the problem:

 

Place a document on the scanner glass and press copy, do you get a print out of your document? 

 

 

 

 

 

 

~Rick
Bay Area - CA
~6D2 ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 2080 FTW3 Ultra ~Pixma Pro-100
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